HotelOpps turns your daily SOPs, handovers, and guest requests into one calm checklist your whole team can actually follow — no passwords, no spreadsheets, no chaos at shift change.
HotelOpps replaces the group chats, paper logbooks, and forgotten follow-ups with one shared system every department can trust.
Shift-by-shift task lists for every department, built once and reused every day — with photo proof where it matters.
Staff sign in with a one-time code sent to their phone. Nothing to reset, nothing to write on a sticky note.
An unresolved task climbs from Tier 1 to your GM automatically, with a timer — so nothing quietly falls through.
A/C down in 214, extra towels for 308 — logged, assigned, and closed out in one thread instead of three walkie calls.
The next shift opens the app and sees exactly what happened on the last one — not a guess from a half-read notebook.
Front Office, Housekeeping, F&B, Maintenance — everyone sees their own list, GMs see everything.
Start with one property and a small team at no cost. Move to Premium the moment you need more hands, more properties, or sharper reporting.
Every add-on works on either plan — turn them on as your property grows, cancel any time.
Push urgent escalations straight to a manager's phone, not just the app.
A QR code in-room that lets guests raise a request straight into your queue.
Sync room and reservation status from Cloudbeds, Mews, or Opera automatically.
Publish every checklist in your team's own languages, kept in sync automatically.